Please reach us at cecilfleming1735@gmail.com if you cannot find an answer to your question.
Yes. All of our couriers are extensively trained and certified in all relevant industry standards, including HIPAA (patient confidentiality), OSHA Bloodborne Pathogen protocols (safe handling of biohazardous materials), and DOT regulations for the transportation of dangerous goods (when applicable).
We are fully HIPAA compliant. Our processes ensure that all paperwork is handled securely, and electronic tracking data does not contain Protected Health Information (PHI). Our couriers are trained to maintain strict confidentiality and proper chain-of-custody documentation.
All vehicles are equipped with certified spill kits. Our couriers are trained on immediate containment and cleanup protocols in accordance with OSHA standards. We also have detailed reporting procedures to notify your facility immediately and document the event for internal review.
We specialize in the transport of all critical healthcare materials, including:
We maintain strict cold-chain integrity. We use specialized, validated containers, passive cooling agents (gel packs, frozen packs, dry ice), and in-vehicle temperature monitoring. Our couriers are trained on the specific temperature requirements for Ambient, Refrigerated (2∘C to 8∘C), and Frozen (−20∘C or lower) materials.
Yes, we offer STAT service for immediate, emergency pickups and deliveries with the highest priority. We also provide On-Demand and Scheduled/Routine routes tailored to your facility's daily workflow.
Yes, healthcare never stops, and neither do we. Fleming's Logistics operates 24/7/365 to ensure your critical items are delivered without interruption, regardless of time or day.
Yes. Our dispatch system provides real-time GPS tracking of our vehicles. Clients can access our online portal or contact dispatch 24/7 for up-to-the-minute status updates on their critical shipments.
We use electronic signature capture at both pickup and delivery, ensuring a verifiable Chain of Custody log. Our system records the exact time, location (GPS), and name of the person who accepted the delivery. This data is available in your client reporting portal.
After an initial consultation to understand your specific logistics needs and regulatory requirements, we can typically formalize a contract and begin routing/training within 5 business days.
We recommend making a reservation at least 24 hours in advance to ensure availability.
Our pricing is based on the type of vehicle, distance traveled, and time of day. You can get an estimate by filling out our online booking form.
Yes.
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